What we do?
Edwards & Farmer Ltd proudly hold the main franchises for prestigious brands: VALTRA tractors, HORSCH cultivators & sprayers, LARRINGTON trailers, MASTER driers, BERTHOUD sprayers and more….
Providing Shropshire and surrounding counties with competitive sales of new & used machinery backed up by our dedicated and talented Aftersales Team. Our Service Technicians & Parts Personnel provide our valued customers with complete confidence and support, understanding how time plays a vital part in the farming industry. We strive to keep customer downtime to a minimum!
With over 30 years of experience in the agricultural industry we are now looking to the future and the progression of our family run business. Rising sales has driven the need to increase our Aftersales Support Team, so if you think you would like to join in our journey and further your career within Edwards & Farmer Ltd then please get in touch.
You will join a busy agricultural sales and service team and be responsible for the selling, receiving and delivery of parts and accessories. Promoting the latest parts deals & offers. You will be accountable for the safe, effective and profitable running of the parts department, including parts counter, show room, yard and all storage areas. This is a full-time role based on a 40-hour week from 8am to 5pm Monday to Friday with a requirement to work Saturday mornings as per business seasonal opening hours. This will be on a rota basis at overtime rate.
Responsibilities:
(This is an exam not an exclusive list)
- Promote and sell parts through all franchises and/or services to meet customer needs, by telephone, internet and face to face; taking payment as required.
- Ensure all orders for customers & internet customers are ready for collection, delivery or packaged for courier/postal delivery.
- Prepare quotes for customers.
- Supply parts to Service Technicians including identifying parts required and ordering them for the relevant job.
- Verify receipts of incoming deliveries, including booking stock onto the management system, locating in relevant place or forwarding to despatch/workshop, whichever is applicable.
- Ensure the showroom is maintained to a high standard.
- Maintain control of stock levels and assist with stock takes.
- Ensures relevant administration tasks are completed as required i.e. order processing, sales advice notes and workshop jobs.
- Contact customers with special offers/deals and liaise with the marketing team to promote seasonal or out of season deals.
- Seek out new lines of business to develop and improve the parts department promoting sales to meet or beat the sales targets.
- Liaise with all other departments and members of staff.
- Comply and adhere to company Health & Safety policy and guidelines.
- Take reasonable care for the health and safety and wellbeing of yourself and others. This extends to co-operating to enable Edwards & Farmer Ltd to fulfil it’s legal duties.
- Manage and implement safe working environment in retail, office and storage area.
- Heavy lifting is required to move heavy parts and oils safely.
Key attributes:
- Experience in an agricultural parts environment or similar is preferred.
- Basic Machinery/Automotive knowledge.
- Computer skills and knowledge of windows programmes.
- Excellent communication & customer relationship skills.
- The ability to work in a dynamic, fast paced environment and thrive in a team environment.
- Looking for a long-term career.
- Driving licence.
- Trustworthy and be able to maintain confidential business information.
- Flexible as extended hours may increase during the height of the season.
- Self-motivated.
CPD/Knowledge – Accredited Manufacturer Training
- Continued professional development both to maintain and improve on skills and knowledge. An AGCO training and a progression plan will also be made available to you.
Employment Package:
£26,000 - £33,000 depending on experience and ability of successful applicant + any agreed additional hours at overtime rate.
Including:
- Training development & support
- Competitive salary
- Full PPE Equipment
- Working Hours are 8am-5pm Monday to Friday
- Saturday mornings as per business seasonal opening hours. This will be on a rota basis at overtime rate.
- Overtime paid at time and a half.
- 22 days annual leave plus public holidays. Rising to 25 days with length of service.
Benefits:
- Certificated Manufacturer Training
- Company events, offers & discount
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Full PPE
If we have captured your interest & you like the idea of joining our busy, diligent, and passionate team please apply in the strictest confidence to:
Christine Farmer (Director), Edwards & Farmer Ltd, Bayston Hill, Shrewsbury, Shropshire, SY3 0AY
Alternatively, please email: christine@edwardsandfarmer.co.uk / Rupert Farmer 07836 658670
Are you an experienced agricultural machinery technician looking for a new challenge?
We have a fantastic opportunity for an Agricultural Technician to join our team at Chatford, Shrewsbury. As a Service Technician at Edwards & Farmer Ltd you’ll play a crucial part in providing and maintaining an exceptional level of customer service whilst working with our industry-leading manufacturers & suppliers.
The successful technician will be working closely with our experienced professionals who are passionate about what they do. Prior experience in the repair and maintenance of agricultural tractors and equipment, coupled with a thorough understanding of modern farm equipment technologies is essential for this role.
Responsibilities:
(This is an example not an exclusive list)
- Maintenance and repairs on and off-site both tractors & machinery completed to a high standard.
- Assembly & PDI of new machines to the correct specification.
- To be competent in fault finding on Engines, Hydraulics, & Electrical issues using the latest diagnostic equipment.
- Prompt & correct filling in of all paperwork – time sheets, job cards & reports, etc.
- Work alongside and communicate with customers, colleagues, manufacturers, and suppliers.
- Undertaking relevant manufacturer training as & when required – giving you the opportunity to develop your skills & knowledge of the latest products & services on the market.
- Ensures prompt and accurate completion of all necessary reports and administrative tasks, including job cards and time sheets, maintaining a high standard of quality.
- Ensures a tidy and organised workshop environment, actively contributes to overall workshop organisation, and promotes the proper utilization of tools and vehicles at all times.
- Weekend rota with retainer
Key attributes:
- Experience working on Agricultural Machinery and Equipment using diagnostic tools & equipment and referral to manufacturer service portals & books.
- Skilled & knowledgeable in mechanical, electrical & hydraulic systems
- Professional, proactive & organised
- Exceptional customer service approach
- Full UK driving licence
- Ability to work well in a team environment
The package:
Salary & benefits will reflect the ability & experience of the successful applicant & will be agreed by negotiation.
Benefits, Wellbeing and Development
- Certificated Manufacturer Training
- Development and Career Progression Opportunities
- Company Vehicle, fully equipped with racking etc.
- Competitive Salary
- Company Pension
- Working Hours are 8am-5pm Monday to Friday with a breakdown covering weekend work, overtime available. Guaranteed on-call retainer
- Company Events, offers and discounts
- Full PPE Equipment, Mobile Phone & Laptop/tablet
- 22-25 days holiday depending on length of service (Plus bank holidays)
If we have captured your interest & you like the idea of joining our busy, diligent, and passionate team please apply in the strictest confidence to:
Christine Farmer (Director), Edwards & Farmer Ltd, Bayston Hill, Shrewsbury, Shropshire, SY3 0AY
Alternatively, please email: christine@edwardsandfarmer.co.uk / Rupert Farmer 07836 658670